1. Who is responsible for your information
The personal information controller for LikhaDocs is John Paul Naag, the individual operator of the service. LikhaDocs is currently operated from Trece Martires City, Cavite, Philippines and is not yet registered as a separate business entity.
Privacy questions and requests may be sent to kuyajp123@gmail.com or discussed through the mobile number listed in the Contact section. Email is the preferred channel because it provides a written record and supports identity verification.
2. Scope of this Policy
This Policy applies to the LikhaDocs website, authenticated account areas, Narrative Report Builder, Weekly Report Workspace, billing pages, support communications, and related application features. It does not control independent websites or services that you visit outside LikhaDocs.
3. Information we process
Account information
Profile information
Narrative reports
Files and images
Weekly-report workspace
Sharing information
Billing information
Usage and security
Browser-local information
Support information
4. How information is collected
- Directly from forms, report fields, uploads, settings, and support communications.
- From Google when you choose Google authentication, subject to Google’s own notices and permissions.
- From PayMongo when a checkout is created, paid, expired, cancelled, or reconciled.
- From another user when they send you a weekly-report folder or include you in shared content.
- From public webpages or documents you specifically provide or ask LikhaDocs to research.
- Automatically through authentication cookies, server logs, abuse controls, file verification, and usage accounting.
5. Purposes and lawful bases
LikhaDocs processes information for the following purposes:
Provide the service
AI assistance
Payments
Security and integrity
Communication and support
Legal compliance
LikhaDocs does not currently use personal information for behavioural advertising, sell personal information, or make legal, employment, admission, credit, or similarly significant decisions solely through automated processing.
6. AI processing
When you request a Premium AI feature, relevant report information may be sent to Google’s Gemini service through the server. Depending on the feature, this may include typed report details, weekly narratives, extracted text from an uploaded reference document or PDF, selected website content, requested section names, and instructions needed to produce the output.
LikhaDocs stores AI output in the report when needed to display, review, prepare, or download it. AI output may be inaccurate and must be reviewed by the user. Avoid providing unnecessary sensitive, confidential, privileged, or restricted information. Use of Gemini is also subject to Google’s applicable service and privacy terms.
The Gemini API key is kept on the server and is not sent to the browser. LikhaDocs does not use AI output as the sole basis for a decision that significantly affects a person’s rights or opportunities.
7. Uploaded files and images
Supported uploads first pass through a private quarantine and verification process. LikhaDocs may record the original filename, declared and verified type, size, dimensions, cryptographic hash, verification status, and failure reason. Unverified browser uploads cannot be written directly to final report storage.
Abandoned pending quarantine uploads are currently targeted for cleanup after approximately one hour. Failed upload records and remaining quarantine objects are targeted for cleanup after approximately 24 hours. Finalised report files remain until the related report or file is deleted, a verified deletion request is fulfilled, or another retention need applies.
Profile avatars are intended for display and may be publicly retrievable through their storage URL. Narrative report documents, reference materials, templates, and report images are intended to remain access-controlled.
9. International processing
Cloud, payment, email, hosting, and AI providers may process or store information in countries outside the Philippines. Their infrastructure locations may change. LikhaDocs uses established providers and limits disclosure to information reasonably needed for the requested service, security, payment, or legal purpose.
11. Retention
Account and profile
Narrative reports
Weekly folders and entries
Notifications and transfers
Temporary uploads
Billing and AI accounting
Security events
Support communications
Backups
12. Security
LikhaDocs uses safeguards including authentication, Supabase Row Level Security, server-only privileged keys, access-controlled storage, upload quarantine and verification, origin checking, rate limiting, Content Security Policy controls, encryption for sensitive administrator settings, and privacy-preserving security-event hashing.
No system can guarantee absolute security. Users should protect their login methods, avoid uploading information that is not needed, keep independent copies of important documents, and promptly report suspected unauthorised access.
13. Your privacy rights
Subject to applicable law and appropriate verification, you may request information about processing, access to personal information, correction, objection, erasure or blocking, portability, and assistance with a privacy complaint. Rights may have lawful limitations, including when information must be retained for a transaction, investigation, legal obligation, or the rights of another person.
LikhaDocs does not yet provide a complete self-service privacy dashboard. Requests are handled manually by email. Visit the privacy request page or email kuyajp123@gmail.com. Reasonable identity verification may be required before information is disclosed, corrected, exported, or deleted.
You may also file a complaint with the National Privacy Commission if you believe your privacy rights have been violated.
14. Children and minors
LikhaDocs is intended mainly for college students but can be used for academic purposes by younger users. A user below 18 must have permission and supervision from a parent or legal guardian. Paid purchases by a minor must be authorised by a parent or legal guardian.
LikhaDocs does not knowingly ask children to provide more information than is needed for the selected academic function and does not currently collect age or date of birth. A parent or guardian may contact the privacy email to ask about, correct, or request deletion of a minor’s information, subject to verification.
15. Data incidents
LikhaDocs investigates suspected security incidents and takes steps to contain, correct, and document them. Where notification is required, affected users and the appropriate authority will be notified in accordance with applicable law and available contact information.
16. Changes to this Policy
This Policy may be updated when features, providers, retention practices, legal requirements, or processing activities change. The page will show the current version and effective date. Material changes will be communicated at the next practical opportunity. Previous versions will be retained internally and may be provided on request.
17. Contact and complaints
Privacy contact and service operator
John Paul Naag
LikhaDocs
Operating location: Trece Martires City, Cavite, Philippines
Email: kuyajp123@gmail.com
Mobile: +63 953 177 1034
LikhaDocs aims to review ordinary support, billing, and privacy complaints within 7 calendar days after receiving enough information to investigate.